August 5, 2021 / by Jarrod Wright /
The MATCH List, or (Member Alert to Control High-Risk Merchants List) is a comprehensive database, created and managed by Mastercard. It gives financial institutions the ability to screen merchant applicants and determine what, if any, risk they pose prior to giving them an account. When a merchant gets placed on the MATCH list, it indicates […]
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What is the MATCH List?
August 5, 2021 / by Jarrod Wright /
The MATCH List, or (Member Alert to Control High-Risk Merchants List) is a comprehensive database, created and managed by Mastercard. It gives financial institutions the ability to screen merchant applicants and determine what, if any, risk they pose prior to giving them an account. When a merchant gets placed on the MATCH list, it indicates […]
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What is Visa Order Insights?
January 6, 2020 / by Jessica Velasco /
Visa Order Insights (previously known as the Visa Merchant Purchase Inquiry, or VMPI) is a tool available from Visa. Visa Order Insights fulfills two vital roles: it helps considerably speed up the Visa chargeback process, and it reduces the number of chargebacks filed against merchants. We discussed VMPI briefly while covering the Visa Claims Resolution […]
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What is Visa Merchant Purchase Inquiry (VMPI)?
December 3, 2019 / by Jessica Velasco /
The Visa Merchant Purchase Inquiry—commonly abbreviated to VMPI—is a new tool available from Visa. The tool fulfills two vital roles: it helps considerably speed up the Visa chargeback process, and also help reduce the number of chargebacks filed against merchants. We discussed VMPI briefly while covering the Visa Claims Resolution initiative introduced in 2018. Now, […]
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What is the Mastercard Chargeback Threshold?
October 22, 2019 / by Jessica Velasco /
Are you keeping track of your monthly chargeback filings? The relationship between total monthly transactions and monthly chargebacks is called your “chargeback ratio,” or alternately, your “chargeback rate.” Of course, your chargeback rate isn’t simply a matter of curiosity. Both Visa and Mastercard impose strict limits on the number of chargebacks a merchant can receive […]
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What is the Visa Chargeback Threshold?
September 17, 2019 / by Jessica Velasco /
Are you keeping track of your monthly chargeback filings? The relationship between total monthly transactions and monthly chargebacks is called your “chargeback ratio,” or alternately, your “chargeback rate.” Of course, your chargeback rate isn’t simply a matter of curiosity. Both Visa and Mastercard impose strict limits on the number of chargebacks a merchant can receive […]
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What is the Mastercard Dispute Resolution Initiative?
February 12, 2019 / by Jessica Velasco /
The Mastercard Dispute Resolution Initiative, or MDRI, is a new set of policies for Mastercard network members. Like the Visa Claims Resolution initiative adopted in 2018, the MDRI overhauls the entire Mastercard chargeback process. The MDRI rollout began back in October 2018. As of this writing, the phased rollout continues through April 17, 2020. So, […]
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What is Chargeback Litigation?
September 4, 2018 / by Jarrod Wright /
Is Visa Claims Resolution an Alternative to the Chargeback Litigation Process? The litigation process has been the standard method to challenge credit and debit transactions for decades. The industry only started thinking of the chargeback litigation process once Visa Claims Resolution introduced an alternative way to resolve disputes. What is a “Litigation-Based” Dispute? The chargeback […]
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The Basics of Visa Claims Resolution
July 18, 2018 / by Jarrod Wright /
Get the Rundown on the Visa Claims Resolution (VCR) System Visa Claims Resolution—often abbreviated to VCR—went live on April 15, 2018. The new policy set is a complete overhaul of the Visa chargeback system that’s intended to move chargebacks from a litigation-based model to a liability-based one. Today, we’re diving in to what you need […]
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Understanding Pre-Arbitration Chargebacks
April 25, 2017 / by Jessica Velasco /
How Does Pre-Arbitration Differ from Other Steps in the Chargeback Life Cycle? Most eCommerce merchants have some level of familiarity with chargebacks. However, pre-arbitration chargebacks are a bit more obscure than the average dispute. Arbitration Versus Pre-Arbitration Arbitration is an option available to merchants, consumers, and banks to resolve a dispute. Any involved party can […]
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How to Choose and Apply for a Merchant Account
September 30, 2016 / by David Lampe /
A Step-by-Step Guide to Finding the Right Merchant Acquirer Starting up a new venture can be a confusing process for first-time eCommerce entrepreneurs, but choosing the right service provider is not a question to take lightly. There are a number of matters to consider before making a final decision, all of which will impact the […]
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