September 14, 2023 / by Jarrod Wright /
Online store owners need quick and precise insights to find new customers, manage costs, and gauge how well they’re doing. Your go-to key performance indicators, or “KPIs,” help you make sense of all the data, set goals, and make changes when needed. No one enjoys getting products returned, but it’s just part of the business. […]
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What is a Merchant Identification Number?
March 28, 2024 / by Jarrod Wright /
Navigating the labyrinth of payment processing can often feel like decoding an intricate puzzle. Among the many elements that make up this puzzle, one term that frequently surfaces is the merchant identification number (MID). To the uninitiated, it might seem like an arbitrary identifier, but for those in the business of selling, it’s a fundamental […]
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What is an eCommerce Return Rate?
September 14, 2023 / by Jarrod Wright /
Online store owners need quick and precise insights to find new customers, manage costs, and gauge how well they’re doing. Your go-to key performance indicators, or “KPIs,” help you make sense of all the data, set goals, and make changes when needed. No one enjoys getting products returned, but it’s just part of the business. […]
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What is Ethoca Consumer Clarity?
October 6, 2022 / by Jarrod Wright /
Consumer Clarity by Ethoca is a dispute resolution platform now owned by Mastercard. The resolution tool, formerly known as Eliminator, performs many of the same tasks as Verifi Order Insight. However, it applies only to Mastercard transactions. How Does Ethoca Consumer Clarity Work? Consumer Clarity provides access to detailed merchant transaction information in real-time, with […]
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What are Interchange Fees?
August 16, 2022 / by Jarrod Wright /
Interchange is a structured fee paid by the merchant’s bank to the cardholder’s bank. This fee is determined on a per-transaction basis and deducted from the transaction amount prior to the bank transfer. The interchange fee is designed to ensure that banks and merchants share responsibility for the risk of accepting credit card payments. Card […]
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What is a Payment Processor?
July 19, 2022 / by Jarrod Wright /
Credit cards were used to purchase $188 billion in merchandise in 2020. Savvy merchants understand that they must take credit and debit card payments to run a successful eCommerce business. But, to take any form of card payment, one needs a payment processor. A payment processor facilitates credit card payments on behalf of a merchant […]
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What are Chargeback Alerts?
June 9, 2022 / by Jarrod Wright /
Global chargeback volume grows by 18% each year, accounting for a nearly $20 billion loss annually. This is bad news from anyone’s perspective, even consumers. Thankfully, merchants and banks aren’t defenseless. Investing in chargeback alerts can help you avoid many if not most incoming chargebacks that sap your revenue. This article will explain what chargeback […]
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What is Address Verification Service (AVS)?
January 21, 2022 / by Jarrod Wright /
Merchants are in a constant battle to protect their revenue and prevent credit card fraud. With the rising number of card not present transactions, merchants are relying on automated tools such as Address Verification Service to help reduce their risk exposure. What are Chargebacks? Originally designed to protect consumers from unscrupulous merchants or theft, chargebacks […]
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How to Choose the Right Chargeback Management Company
July 5, 2021 / by Jarrod Wright /
Effectively managing chargebacks requires time, expertise, and the necessary amount of manpower. Many merchants struggle to successfully manage chargebacks on their own and enlist the services of a third party. Chargeback service providers, or chargeback management companies, offer differing levels of management, including anything from simple consulting to advanced end-to-end chargeback prevention services. Hiring a […]
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How to Create an Effective Chargeback Policy
May 20, 2021 / by Jarrod Wright /
When it comes to chargeback management, merchants typically fall into one of two categories. First, they may adopt an overly aggressive strategy that hinders legitimate victims of criminal fraud. More commonly, though, merchants simply accept chargebacks as an unavoidable penalty without taking much action to prevent it. An effective chargeback policy outlines a merchant’s management […]
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What is an Authorization Hold?
July 28, 2020 / by Jessica Velasco /
As the name implies, an authorization hold allows a merchant to place a hold on some of the funds in a cardholder’s account. This is done to temporarily reserve an amount of money in the account to ensure that the merchant gets paid for services rendered. An authorization hold can also be known as a […]
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