The Chargeback Representment Process: Explained

What is Representment & How Can It Benefit Merchants? Whenever a customer files a chargeback, the merchant in question can choose one of two options: either accept the chargeback, or dispute it. This dispute process, referred to as “representment,” allows the merchant the opportunity to challenge unjustified chargebacks and make the case that the initial […]

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Are Your Service Providers PCI Compliant?

Working with Service Providers Who are Not PCI-Compliant May Cost You Outsourcing certain facets of your business operations to third-party vendors and service providers can be a great way to save time and money, while making your business more efficient. However, outsourcing operations can also create vulnerabilities, especially if you can’t verify that your vendors—or […]

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High-Risk Merchant Processing

Looking at the Pros & Cons of High-Risk Acquirers for eCommerce You may have heard certain merchants or processors described as “high-risk” before. Or, you may fall into that category yourself, and are wondering why your business would be considered high-risk, and if there is anything you can do about it. Let’s examine the nature […]

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Can I Do More Business if I Accept Bitcoin?

A Basic Guide on How to Make Bitcoin Work for You Bitcoin has become well-known around the world since first appearing in 2009. With so much publicity surrounding the technology, both positive and negative, many merchants are cautiously asking whether they should accept bitcoin as well. This overview runs through the basics of what all […]

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How the Digital Single Market Impacts Global eCommerce

Will New EU Policies Shape Merchant Interactions Globally? The European Commission first announced plans to build a Digital Single Market throughout the Eurozone back in 2014. However, just what shape this new idea will take and how it will be regulated leaves many questions up in the air. What is the Digital Single Market? The […]

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What is Address Verification Service (AVS)?

How AVS Helps Merchants Prevent Fraud and Chargebacks What if there were a simple, automated technology that could help merchants fight fraud, retain more revenue, and encourage long-term growth and positive customer interactions? What if this basic tool was already available and at every merchant’s disposal? What is Address Verification Service? Address Verification Service, or […]

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How to Choose and Apply for a Merchant Account

A Step-by-Step Guide to Finding the Right Merchant Acquirer Starting up a new venture can be a confusing process for first-time eCommerce entrepreneurs, but choosing the right service provider is not a question to take lightly. There are a number of matters to consider before making a final decision, all of which will impact the […]

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Acquirer vs. Issuer: Understanding Payment Processing Basics

What are Acquiring and Issuing Banks? How Do They Impact Payment Processing? All eCommerce transactions involve two different banks—one representing the cardholder, known as the issuing bank, and one representing the merchant, called the acquiring bank. What roles and responsibilities to these two entities play over the course of a transaction? Processing Payments: From Cardholder […]

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Optimizing the Customer Journey to Drive eCommerce Growth

Merchants Need a Multi-Dimensional Approach as Omni-Channel Becomes the Norm In the early days of ecommerce, merchants might have thought of sales as a one-dimensional process—the customer makes a purchase, then the interaction is over. However, such limited engagement is no longer an option in our modern sales environment. Salesforce released their annual State of […]

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How Motion Code™ Technology Might Help Reduce CNP Fraud

New Plans to Bring Payment Security Solution to Latin America, Middle East & Africa The rate of card-not-present fraud continues to increase with each passing year. Effective fraud mitigation demands a high level of cooperation between merchants, card networks, issuers and payment processors. In response, solution providers are increasing their efforts to address emerging trends, […]

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