Global chargeback volume grows by 18% each year, accounting for a nearly $20 billion loss annually. This is bad news from anyone’s perspective, even consumers. Thankfully, merchants and banks
Merchants are in a constant battle to protect their revenue and prevent credit card fraud. With the rising number of card not present transactions, merchants are relying on automated
Effectively managing chargebacks requires time, expertise, and the necessary amount of manpower. Many merchants struggle to successfully manage chargebacks on their own and enlist the services of a third
When it comes to chargeback management, merchants typically fall into one of two categories. First, they may adopt an overly aggressive strategy that hinders legitimate victims of criminal fraud.
As the name implies, an authorization hold allows a merchant to place a hold on some of the funds in a cardholder’s account. This is done to temporarily reserve
Card schemes like Visa and Mastercard impose chargeback thresholds on merchants. These thresholds indicate the point at which a merchant can be designated as “high-risk.” In response, acquiring banks
Whenever a cardholder makes a purchase, the transaction is recorded by the issuing bank on the cardholder’s statement. The billing descriptor, sometimes referred to as a merchant descriptor, is
How Does Pre-Arbitration Differ from Other Steps in the Chargeback Life Cycle? Most eCommerce merchants have some level of familiarity with chargebacks. However, pre-arbitration chargebacks are a bit more
Omni-Channel Retail is Now the Norm The days in which retail could be cleanly divided into brick-and-mortar and online channels are now truly a thing of the past. Recent
Examining Consumers’ Preferred Payment Methods by Region Credit and debit cards are ubiquitous in many global markets, but not all. The diversity of alternate payment methods is, in fact,
