What is Visa Order Insights?
Visa Order Insights (previously known as the Visa Merchant Purchase Inquiry, or VMPI) is a tool available from Visa. Visa Order Insights fulfills two vital roles: it helps considerably
What is Visa Merchant Purchase Inquiry (VMPI)?
The Visa Merchant Purchase Inquiry—commonly abbreviated to VMPI—is a new tool available from Visa. The tool fulfills two vital roles: it helps considerably speed up the Visa chargeback process,
What is the Mastercard Chargeback Threshold?
Are you keeping track of your monthly chargeback filings? The relationship between total monthly transactions and monthly chargebacks is called your “chargeback ratio,” or alternately, your “chargeback rate.” Of
What is the Visa Chargeback Threshold?
Are you keeping track of your monthly chargeback filings? The relationship between total monthly transactions and monthly chargebacks is called your “chargeback ratio,” or alternately, your “chargeback rate.” Of
What is a Chargeback Mitigation Plan?
Card schemes like Visa and Mastercard impose chargeback thresholds on merchants. These thresholds indicate the point at which a merchant can be designated as “high-risk.” In response, acquiring banks
Where Do Chargeback Rights Come From?
Consumers have the right to file chargebacks, but where does that right come from? Where in the law does it guarantee chargeback rights? In the US, there are two
What is a Billing Descriptor?
Whenever a cardholder makes a purchase, the transaction is recorded by the issuing bank on the cardholder’s statement. The billing descriptor, sometimes referred to as a merchant descriptor, is
What is the Mastercard Dispute Resolution Initiative?
The Mastercard Dispute Resolution Initiative, or MDRI, is a new set of policies for Mastercard network members. Like the Visa Claims Resolution initiative adopted in 2018, the MDRI overhauls
What is Friendly Fraud?
Friendly Fraud May Cost Businesses More than $30 Billion in 2019 The average eCommerce merchant would assume most chargebacks as the products of criminal fraud attacks. In reality, fewer
What is the Visa Chargeback Monitoring Program?
As the name implies, the Visa Chargeback Monitoring Program, or VCMP, is a program administered by Visa. It exists to identify and monitor merchants struggling with Visa transaction disputes