What is Phishing?
We all know how quickly misinformation can be spread online, where the line between fact and fiction is blurred, and trustworthiness is hard to determine. The prevalence of online
What is Payment Tokenization?
Tokenized data is a technology that essentially helps to ensure sensitive information is protected from prying eyes. This tech includes a one-time-use token that is almost impossible for scammers
What is a Customer Pain Point?
Friction in the customer experience isn’t always preventable. It can also seem like a vague concept without a firm definition. But, all confusion aside, this is one area that
What are Common Signs of Online Fraud?
Fraud is a threat to all merchants. However, some businesses in the card-not-present (CNP) space are more vulnerable to fraud than their brick-and-mortar counterparts. In fact, recent studies show
What is Ethoca Consumer Clarity?
Consumer Clarity by Ethoca is a dispute resolution platform now owned by Mastercard. The resolution tool, formerly known as Eliminator, performs many of the same tasks as Verifi Order
What are Interchange Fees?
Interchange is a structured fee paid by the merchant’s bank to the cardholder’s bank. This fee is determined on a per-transaction basis and deducted from the transaction amount prior
What is a Payment Processor?
Credit cards were used to purchase $188 billion in merchandise in 2020. Savvy merchants understand that they must take credit and debit card payments to run a successful eCommerce
What are Chargeback Alerts?
Global chargeback volume grows by 18% each year, accounting for a nearly $20 billion loss annually. This is bad news from anyone’s perspective, even consumers. Thankfully, merchants and banks
What are Issuer Declines?
A declined transaction is rarely the herald of glad tidings for merchants. Whenever an issuing bank declines a debit or credit transaction, there’s usually a reason, and their outcomes
What is a Code 10 Call?
Is there a way to verify the cardholder’s information and alert the card network to possible fraud without offending a legitimate customer? Yes, as a matter of fact, there