A Basic Guide to the Financial Conduct Authority (FCA)
WHAT IS THE FCA? Based in London, and established in 2013, the Financial Conduct Authority (FCA) is a regulator that makes sure financial companies act fairly and protect customers.
A Basic Guide to the Payment Systems Regulator (PSR)
WHAT IS THE PSR? The Payment Systems Regulator (PSR) is the economic regulator of the UK’s payment systems. Experts across the fields of policy, compliance, communications, economics, project management,
Navigating Dispute Rule Changes
Technology in the payments industry continues to evolve at a fast pace, which is rich with opportunities to continue creating great customer experiences. Financial institutions, including service providers, must
VROL Testing: A Key Component for Successful Dispute Resolution
In the digital financial landscape, the reliability and efficiency of dispute resolution systems are important for maintaining customer trust and operational integrity. The recent Microsoft CrowdStrike outage acts as
Generation Z – Gaining Loyalty Through Fraud Protection
Gen Z – The Youngest Generation Targeted by Fraud Generation Z includes those born between 1997 and 2012 – a group otherwise known as the first true ‘Digital Natives’.
Open Banking – How Will It Affect Recurring Payments?
The Rise of Open Banking The growth of Open Banking has been a slow burner until now, but recently it has become one of the most talked-about innovations within
Open Banking Payments: Revolutionising Financial Transactions
What is Open Banking? Open Banking was born through a series of reforms called for by the competition watchdog in the UK, the Competition and Markets Authority (CMA). In
How High Interchange Fees Sparked a Payment Revolution
Think back to early 2022, to the time when there was quite a spat between two of the world’s largest corporate entities, and let’s recap on what led to
Are We Doing Enough to Fight Economic Crime?
Is the banking sector doing enough in its fight to combat economic crime? Could it do more? Generally, it’s thought that whatever approach the banking sector takes, as long
Can Geolocation Reduce Your Friendly Fraud Chargeback Volumes?
We’ve seen in previous articles how a multi-pronged defence strategy can help you prevent fraud, with Geolocation being just one key element of those defences. The use of mobile