Understanding Merchant Onboarding: Due Diligence, Stakeholders, and Benefits
Secure and straightforward payment processing is a crucial step for businesses. A key part of this is merchant onboarding, a term used to describe the process during which a
Creating a Chargeback Policy for Your Business
Chargebacks can surprise businesses, drain profits, and break down customer trust with a single mistake. But there’s a way to fight back: a well written chargeback policy. Think of
Digital Receipts: Leading the Way to Sustainable Transactions
The world of commerce is evolving, and digital receipts are leading the way in this transformation. By replacing paper receipts with electronic alternatives, businesses and consumers are taking meaningful
Understanding Retail Fraud: A Growing Concern for Retailers
Retail fraud has emerged as a critical issue for businesses in the UK, with return fraud and policy abuse at the forefront of concerns. A recent Loop Returns survey
Red Tape or Necessary Safeguard? Exploring UK Banking Regulations
The UK banking sector is renowned for its stringent regulatory framework, but opinions are divided on whether these measures constitute excessive red tape or essential safeguards. Banking regulations affect
Chargebacks Are on the Rise: What to Look Out for in 2025
As eCommerce continues its rapid growth, transaction volumes are soaring—and with them comes an increase in chargebacks. Mastercard predicts that global chargeback volumes will rise by a staggering 42%
Understanding Visa’s Compliance Requirements and Processing Steps
In the world of payment processing, disputes are inevitable. However, not all issues can be resolved through formal disputes or arbitration. When Visa rules are violated, and financial loss
Black Friday and Cyber Monday: Navigating Chargebacks and Protecting Your Business
Black Friday and Cyber Monday have become pivotal dates in the UK’s retail calendar, marking an unofficial start to the Christmas shopping season. Originating in the U.S., Black Friday
More Than Just Numbers: The Critical Role of Customer Service in Banking
Customer service is the foundation of lasting customer relationships. It goes beyond simply addressing questions or resolving issues—it’s about creating positive experiences that build trust, loyalty, and satisfaction. Excellent
Mastercard’s Commitment to Transparency for Better Customer Care
Mastercard is dedicated to enhancing transparency and customer care. This commitment is crucial for building trust, especially for a globally recognised brand like Mastercard. As of May 2025, Mastercard