March 2, 2023 / by Jarrod Wright /
We all know how quickly misinformation can be spread online, where the line between fact and fiction is blurred, and trustworthiness is hard to determine. The prevalence of online confidence scams like phishing, for example, is a symptom of our increasingly digitized social climate. It’s easier to convince an unsuspecting victim to click a questionable […]
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What is Chargeback Insurance?
April 25, 2024 / by Jarrod Wright /
Chargeback insurance is a policy that safeguards merchants from financial losses associated with fraudulent credit card transactions. It is meant to shield businesses against losses that could result from criminal fraud chargebacks by taking on the liability for any claims arising from these transactions. To qualify for this kind of insurance, businesses need to meet […]
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What is Account Takeover Fraud?
March 1, 2024 / by Jarrod Wright /
Account takeover fraud happens when a cybercriminal gets access to a cardholder’s online account. This could be anything from your bank account to an email or social media profiles. Once they’re in, they can do a lot of damage, like stealing money, buying things on credit, or even scamming their initial victims’ friends and family. […]
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What is Presentment?
February 7, 2024 / by Jarrod Wright /
In business and finance, there are a few essential terms and processes that every merchant should know. One of these concepts is known as presentment. Presentment is the official presentation of a financial transaction to the bank for processing and finalization. Think of it as the moment when you request the bank to move money […]
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What is Second-Party Fraud?
December 7, 2023 / by Jarrod Wright /
First-party and third-party fraud are simple ideas. The former involves a genuine user falsely claiming a transaction to commit fraud. The latter involves an imposter acting as a real user to defraud someone else. Second-party fraud, however, is a bit more complex. It occurs when a fraudster orchestrates a crime, but uses someone else, either […]
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What is First-Party Fraud?
November 9, 2023 / by Jarrod Wright /
First-party fraud represents a significant financial risk that occurs after a transaction, and it’s crucial for all merchants to understand this threat to effectively counteract it. First-party fraud occurs when customers or buyers deceive a business or service provider, rather than the traditional fraud scenario where a third party (someone other than the buyer or […]
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What is Affiliate Fraud?
August 16, 2023 / by Jarrod Wright /
The rising issue of affiliate fraud is a significant concern for businesses that leverage online advertising. Affiliate marketing can provide a profitable and sustainable revenue stream, but it is not without its problems, notably the risk of fraudsters exploiting your efforts for personal gain. So, how can you fully leverage affiliate marketing without falling victim […]
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What is Card Testing?
April 5, 2023 / by Jarrod Wright /
Card testing, also known as carding, is a technique employed by cybercriminals to determine the validity of stolen credit card details. By conducting a series of small transactions or utilizing specific tools, these criminals verify whether the stolen card information can be used for larger, more lucrative purchases. Card testing is a growing concern for […]
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What is Phishing?
March 2, 2023 / by Jarrod Wright /
We all know how quickly misinformation can be spread online, where the line between fact and fiction is blurred, and trustworthiness is hard to determine. The prevalence of online confidence scams like phishing, for example, is a symptom of our increasingly digitized social climate. It’s easier to convince an unsuspecting victim to click a questionable […]
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What is a Customer Pain Point?
January 2, 2023 / by Jarrod Wright /
Friction in the customer experience isn’t always preventable. It can also seem like a vague concept without a firm definition. But, all confusion aside, this is one area that your business really needs to pay attention to. If you equate friction and resistance, you’re on to something. Customer pain points are the individual points of […]
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Can You Prevent Chargebacks With 3-D Secure?
October 28, 2021 / by Jarrod Wright /
When it comes to chargeback prevention, there are various tools available in a merchant’s arsenal. One of these tools is called 3-D Secure (3DS), and it works similarly to a PIN code for card-not-present transactions. 3DS technology automatically brings any cardholder attempting to make a purchase to a page which asks them to enter an […]
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