How to Prevent Double Refund Chargebacks
One of the most disheartening discoveries a merchant uncovers is the double refund. Double refunds mean double the revenue loss. In the inadvertent double refund scenario, a customer is
What is the MATCH List?
The MATCH List, or (Member Alert to Control High-Risk Merchants List) is a comprehensive database, created and managed by Mastercard. It gives financial institutions the ability to screen merchant
How to Choose the Right Chargeback Management Company
Effectively managing chargebacks requires time, expertise, and the necessary amount of manpower. Many merchants struggle to successfully manage chargebacks on their own and enlist the services of a third
How to Create an Effective Chargeback Policy
When it comes to chargeback management, merchants typically fall into one of two categories. First, they may adopt an overly aggressive strategy that hinders legitimate victims of criminal fraud.
How to Prevent Chargebacks
Chargebacks may do serious damage to a merchant’s bottom line. The can lead to added fees, the cost of lost merchandise, shipping costs and transaction fees, and a chargeback
What is a Chargeback?
Chargebacks are often misrepresented and used interchangeably by cardholders with refunds. True, the consumer receives their money back in the end, but the two terms have vastly different meanings.
What is the Credit Card Purchase Process?
It’s a common misconception to think that the process that occurs at checkout each time a credit card is swiped, inserted, or tapped, is as simple as flipping a
How to Ban Fraudsters from Your Site
Online fraud is a threat to businesses from all industries, and it carries devastating consequences. If there’s one positive takeaway from this ugly truth, it’s that once you’re aware
What is Compelling Evidence?
As a merchant, you have two options for responding to a customer chargeback: either accept the loss, or try to recover the funds through the representment process. If you
What is an Authorization Hold?
As the name implies, an authorization hold allows a merchant to place a hold on some of the funds in a cardholder’s account. This is done to temporarily reserve