What is the Visa Chargeback Threshold?
Are you keeping track of your monthly chargeback filings? The relationship between total monthly transactions and monthly chargebacks is called your “chargeback ratio,” or alternately, your “chargeback rate.” Of
What is a Chargeback Mitigation Plan?
Card schemes like Visa and Mastercard impose chargeback thresholds on merchants. These thresholds indicate the point at which a merchant can be designated as “high-risk.” In response, acquiring banks
Where Do Chargeback Rights Come From?
Consumers have the right to file chargebacks, but where does that right come from? Where in the law does it guarantee chargeback rights? In the US, there are two
What is a Billing Descriptor?
Whenever a cardholder makes a purchase, the transaction is recorded by the issuing bank on the cardholder’s statement. The billing descriptor, sometimes referred to as a merchant descriptor, is
What is the Mastercard Dispute Resolution Initiative?
The Mastercard Dispute Resolution Initiative, or MDRI, is a new set of policies for Mastercard network members. Like the Visa Claims Resolution initiative adopted in 2018, the MDRI overhauls
What is Friendly Fraud?
Friendly Fraud May Cost Businesses More than $30 Billion in 2019 The average eCommerce merchant would assume most chargebacks as the products of criminal fraud attacks. In reality, fewer
What is the Visa Chargeback Monitoring Program?
As the name implies, the Visa Chargeback Monitoring Program, or VCMP, is a program administered by Visa. It exists to identify and monitor merchants struggling with Visa transaction disputes
What is Chargeback Litigation?
Is Visa Claims Resolution an Alternative to the Chargeback Litigation Process? The litigation process has been the standard method to challenge credit and debit transactions for decades. The industry
The Basics of Visa Claims Resolution
Get the Rundown on the Visa Claims Resolution (VCR) System Visa Claims Resolution—often abbreviated to VCR—went live on April 15, 2018. The new policy set is a complete overhaul
The Chargeback Representment Process: Explained
What is Representment & How Can It Benefit Merchants? Whenever a customer files a chargeback, the merchant in question can choose one of two options: either accept the chargeback,