What is a Code 10 Call?
Is there a way to verify the cardholder’s information and alert the card network to possible fraud without offending a legitimate customer? Yes, as a matter of fact, there
What is Address Verification Service (AVS)?
Merchants are in a constant battle to protect their revenue and prevent credit card fraud. With the rising number of card not present transactions, merchants are relying on automated
What are Chargeback Time Limits?
Chargeback time limits refer to the deadlines that merchants, banks, and cardholders are permitted when filing different phases of the chargeback process. Also called credit card dispute time limits,
Can You Prevent Chargebacks With 3-D Secure?
When it comes to chargeback prevention, there are various tools available in a merchant’s arsenal. One of these tools is called 3-D Secure (3DS), and it works similarly to
How to Prevent Double Refund Chargebacks
One of the most disheartening discoveries a merchant uncovers is the double refund. Double refunds mean double the revenue loss. In the inadvertent double refund scenario, a customer is
What is the MATCH List?
The MATCH List, or (Member Alert to Control High-Risk Merchants List) is a comprehensive database, created and managed by Mastercard. It gives financial institutions the ability to screen merchant
How to Choose the Right Chargeback Management Company
Effectively managing chargebacks requires time, expertise, and the necessary amount of manpower. Many merchants struggle to successfully manage chargebacks on their own and enlist the services of a third
How to Create an Effective Chargeback Policy
When it comes to chargeback management, merchants typically fall into one of two categories. First, they may adopt an overly aggressive strategy that hinders legitimate victims of criminal fraud.
How to Prevent Chargebacks
Chargebacks may do serious damage to a merchant’s bottom line. The can lead to added fees, the cost of lost merchandise, shipping costs and transaction fees, and a chargeback
What is a Chargeback?
Chargebacks are often misrepresented and used interchangeably by cardholders with refunds. True, the consumer receives their money back in the end, but the two terms have vastly different meanings.