What is Mastercard Reason Code 4853: Goods or Services Not Provided?
Mastercard’s chargeback reason code 4853, labeled ““Goods or Services Not Provided,” is used in customer disputes to indicate a discrepancy between what was promised and what was delivered. This
What is Second-Party Fraud?
First-party and third-party fraud are simple ideas. The former involves a genuine user falsely claiming a transaction to commit fraud. The latter involves an imposter acting as a real
What is First-Party Fraud?
First-party fraud represents a significant financial risk that occurs after a transaction, and it’s crucial for all merchants to understand this threat to effectively counteract it. First-party fraud occurs
What is Visa Reason Code 13.1?
Card networks, like Visa, have established reason codes to standardize chargeback causes. Although seemingly straightforward, these codes can be misleading as the stated reason may not always reflect the
What is an eCommerce Return Rate?
Online store owners need quick and precise insights to find new customers, manage costs, and gauge how well they’re doing. Your go-to key performance indicators, or “KPIs,” help you
What is Affiliate Fraud?
The rising issue of affiliate fraud is a significant concern for businesses that leverage online advertising. Affiliate marketing can provide a profitable and sustainable revenue stream, but it is
How Does PDS2 Affect Your Business?
Regulators in the EU and UK have recently introduced substantial reforms to payment standards. Their aim was to establish a more harmonized, global banking standard, envisioning one universally accepted
What is an ACH Dispute?
ACH (Automated Clearing House) disputes are a part of the ACH network’s process to ensure accurate and fair transactions. A dispute is initiated when a customer or a bank
What is the Visa Digital Goods Merchant Fraud Monitoring Program?
The Visa Fraud Monitoring Program (VFMP) serves as a merchant compliance platform that detects and monitors merchants with excessive “fraud”-related chargebacks. When enrolled in VFMP, Visa will monitor your
Visa Compelling Evidence 3.0: What Small Business Owners Need to Know
Visa Compelling Evidence 3.0 is a critical update that small business owners need to understand. It has a direct impact on the way disputes and chargebacks are handled, with